Episodes

Friday Jul 06, 2018
How Great Leaders Keep Employees Happy w/Axel Meierhoefer
Friday Jul 06, 2018
Friday Jul 06, 2018
Strong leaders build strong teams. Dr. Axel Meierhoefer shares why companies need great leaders, and how to spot one.
If you can go to work every day and do something you believe in that’s meaningful and has a purpose, then the money is basically out of the picture. -Axel Meierhoefer
Takeaways + Tactics
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Companies focus too much on teaching management skills to their executives, at the expense of teaching leadership skills.
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Failure analysis and victory celebration are both keys to growth.
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The biggest motivator for millennials is having a sense of purpose.
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Good leaders communicate how employee actions impact the overall business.

Friday Jun 29, 2018
Why Attracting the Right People is the Best Growth Strategy w/ Bob Sullivan
Friday Jun 29, 2018
Friday Jun 29, 2018
Bob Sullivan is the Chief Admin Officer for OneSky Aviation, the parent of Flexjet, Flight Options, Sentient Jet and SkyJet.
OneSky Aviation is great at adapting to market shifts and new customer demands. Bob Sullivan gives us a peek inside one of the most successful private jet companies in the world.
Business is going to have ups and down, but if you surround yourself with the right people and do the right things, you will prosper. -Bob Sullivan
Takeaways + Tactics
- As a company, being privately held gives you the advantage of not having shareholders looking over your shoulder.
- To survive in this industry, the business must be managed with a long-term outlook.
- Filter candidates based on personality assessments that are culture focused. It’s important that they know how an entrepreneurial organization is different.

Friday Jun 22, 2018
Rules to Get A+ Talent w/Matt Johnson
Friday Jun 22, 2018
Friday Jun 22, 2018
What are the traits of A+ Players, and how do we get them? Matt Johnson and Craig Picken share insight on finding A+ talent.
Nothing drives businesses more crazy than people who are afraid of making decisions. -Craig Picken
Takeaways + Tactics
- The two most important business assets are intellectual capacity and ability to adjust to rapidly changing markets
- Hiring Managers MUST be immersed in the hiring process. It cannot be outsourced.
- “A” Players will hire other “A” Players, “B” Players will not. “A” Players WILL NOT WORK for “B” Players.
- The more people involved in the hiring decision, the less chance an A Player will get hired.
- “A” Players will fix the problem. “B” Players, in the budget, will not.

Thursday Jun 07, 2018
Working with Millennials w/ James Durham
Thursday Jun 07, 2018
Thursday Jun 07, 2018
Are Millennials really the entitled generation who want to start at the top? Or, are they just more flexible and willing to take risks? James Durham, my friend and podcast Producer, shares his insight on millennial values and the challenges companies face in attracting next generation talent.
For my generation of job applicants, the benefits they desire are not homogenous. The long-term upsides of 401k matching or retirement plans don’t resonate for everyone the way they used to. -James Durham
Takeaways + Tactics
- Some want freedom and immediate gratification. Others see success as a goal they must work hard to achieve. Companies must pivot to both to match and manage expectations.
- They are very tech-savvy, and highly skilled
- Companies need to leverage social media for marketing AND recruiting. Many millennials want to see companies active in social dialogue and modern in their social mindset.
- Younger workers have become geared towards schedule flexibility, travel opportunities, and autonomy. More importantly, though, it varies greatly from person to person. Want to know what a worker wants? Then be prepared to ask them a direct question.
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.
In the beginning of the episode, we talked about how college graduates see the workforce and how likely they are to be attracted by companies who either promote themselves as culture centric (e.g., Google and Amazon) or companies who come with the offer of steady growth. James also shared his opinion on why millenials are more likely to take risks and why they have less to lose than baby boomers did when they were in their twenties and thirties.
We also covered:
- The impact of the “prolonged adolescence” on the workforce
- Why influencers on social media are good at delivering the information to millenials
- How the lack of job security has made people think about betting on themselves and starting a business instead of working in the corporate world
Millennials are starting families later in life, traveling extensively and changing jobs more frequently, which is having a big impact on the workforce. They are also more likely to take risks and build their own business, as they often feel they don’t have much to lose. Providing relevant benefits and a path for growth is the key to harnessing the power that they bring.

Friday Jun 01, 2018
Pilots and the Modern Flight Department w/Dave Scheu
Friday Jun 01, 2018
Friday Jun 01, 2018
Attracting the right people in your company is vital for success. But what happens when you can’t offer as much financial incentive as the big players? What else can you offer to your future pilots? Is investing in their education worth it? In this episode, Dave Scheu talks about how to find talented pilots and lower turnover rates.
The technology is moving fast. It’s almost a shame that I wasted this money on a piece of equipment that is obsolete in a year. -Craig Picken
Takeaways + Tactics
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It’s more than pay. Added benefits, flexibility, and a company culture that values its pilots helps to keep turnover rates low.
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Pilots who seek continuing challenges won’t always be happy in the airline. They want companies who can deliver on their interests.
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Hire people who have a future plan, even if your company is not included in that plan.
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Invest in your people. Investment in their continuing education shows interest in their growth.
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.
In the beginning of the episode, we talked about talent acquisition and how important is to invest in the education of your pilots. We also touched on the technological changes and how much money is lost due to buying equipment that will be improved upon the next year.
We also talked about:
- The potential of the supersonic business
- How automation impacts the skills of a pilot
- The importance of improved satellite communication
It’s hard for flight departments to compete with the airlines on wages alone. But attracting the right people is not impossible… it just takes some thought and creativity.

Thursday May 17, 2018
Thursday May 17, 2018
Thought leader Kevin Michaels draws from his 30 years of experience and shares insights on the current state of the aerospace industry.
We are in an industry with enormous entry barriers and incredible complexity. -Kevin Michaels
Takeaways + Tactics
- While the behemoths are rising, the independents are laser focused for success.
- Air travel demand is on fire globally with 7% annual growth, driving up asset prices.
- Boeing has set aggressive goals which will change the company mindset and shake up expectations.
- US-driven trade wars and sanctions are driving uncertainty in the supply chain, particularly in raw materials.
We also shared insights on:
- The tremendous uncertainty in supply (both uranium and aluminum)
- The impact of geopolitics on the aerospace industry
- Airlines and the growth of outsourcing in the last few decades
The aerospace industry is growing, but we are also living in times filled with uncertainty when it comes to aluminum and uranium, caused by the U.S sanctions on Russian oligarchs. There are 3 strategies that companies can use to grow: low costs, differentiators, and focus. At the moment, the market is evolving towards focus and narrower niches, but the optimistic growth plans set by companies like Boeing can easily be impacted by foreign suppliers.
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.

Thursday May 10, 2018
Rising Above the Status Quo w/ René Banglesdorf
Thursday May 10, 2018
Thursday May 10, 2018
Failure is an option, and fear of failure is inevitable. On this episode, Aviation CEO René Banglesdorf shares how she found success out of the depths of the great recession and discusses our role in producing the next generation of innovators.
If you can succeed in the bad times, you’ll love the good times. But if you’ve never seen bad times, then watch out!
The ability to transform fear of failure into determination to win, no matter what-- THAT’s what makes people rise above the status-quo. -René Banglesdorf
Takeaways + Tactics
- The fight against mediocrity happens every day. Every day we make choices that will either push us forward or make us stall.
- Companies with a diverse pool of employees are more creative and offer differing points of view.
- When determining what your company should hire for, look inside the systems and see what is lacking.
- Millennials need a sense of purpose. Give them something to believe in and they will pour their hearts into it.
Resources
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.
At the beginning of the episode, we talked about the importance of putting people of diverse backgrounds in the aerospace industry. This is not only to give them an equal opportunity to succeed but also to bring new perspectives to the table.
Rene also shared insights on:
- Why the fight against mediocrity starts with emotional resilience
- The role of innovation in driving younger generations to the industry
- Universal rules about finding the right candidate
You can’t leave a legacy in one day. The secret to success is fighting back after a failure and transforming your fears into fuel to fight the next battle.

Friday Apr 20, 2018
The Surprising Truth About What Makes Us Successful w/Jeff Haden
Friday Apr 20, 2018
Friday Apr 20, 2018
We’re often intimidated by co-workers, relatives, and friends that make it big and wonder “What do they have that makes them successful in everything they do?” Is it talent? Or, insane drive and motivation? Jeff Haden shares the surprising truth about success and motivation, and making things happen.
Who can I emulate? What roadmap can I find? You don’t have to perfect new wheels. There are perfectly working wheels there already. -Jeff Haden
Takeaways + Tactics
- You don’t need an “Aha moment.” Motivation is something you create.
- Your goal doesn’t have to be your life’s passion to find motivation to do it.
- Most successful people are hardworking and persistent. They follow a roadmap and are the last to quit.
- Success comes in small bites which eventually leads to accomplishments of big goals.
Resources
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.
At the beginning of this episode, we unpacked what Jeff Haden learned about successful people in the process of writing his book “The Motivation Myth: How High Achievers Really Set Themselves Up to Win.” We also talked about his conclusions after studying high achievers, and what it really takes to become successful.
Jeff also spoke about:
- Successful people work harder than everyone else around them.
- Most people are willing to help if you ask them nicely, as they’re flattered by it.
- Always ask yourself “Will this action bring me closer to my goal?”
Many entrepreneurs quit their job after coming up with a business idea, justifying their actions by saying they want to be “all in.” However, this approach is incredibly risky. What if your business doesn't bring any revenue? Are you prepared to take care of all of the aspects of your business? As a worker, your roadmap and job description are well-defined. But as a business owner, you have to fill in many roles, and often won’t know what step to take next. Keep your job, and treat your business as a side hustle. Test your business idea and find out whether you’re suited to be an entrepreneur.

Thursday Apr 12, 2018
How to Stay on Top of the Aerospace Industry as a Sales Executive w/Brant Dahlfors
Thursday Apr 12, 2018
Thursday Apr 12, 2018
There is no end to what you can learn about the airplanes you sell, the sales processes, and how to manage a team. But how do you keep reinventing yourself? What are the best sources of leads? How can you add more value to your clients? On this episode, Brant Dahlfors shares his approach to selling jets.
I do believe you have to reinvent yourself to stay relevant through your career. -Brant Dahlfors
Takeaways + Tactics
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The best way to sell is to develop a direct relationship with your prospects.
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Refusing some deals is part of the business. So is bringing more value to your prospects via detailed information that is relevant to their interests
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Pay attention to the new factors that affect your business. You can never know too much about sales processes, the tech of your competitors, and the technology of airplanes.
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Word of mouth and recommendations are some of the best lead generation sources.
Resources
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.
At the start of the show, we talked about how to broaden your horizon outside the local market, and the importance of developing a direct relationship with your prospects. We also discussed the value of word-of-mouth and personal recommendations, as well as the importance of keeping an eye on everything that affects your business.
We also covered:
- The importance of being in touch with the latest technology advancements
- How to improve the dynamics in your sales team
- How to look more professional in the eyes of the client
Constantly reinventing yourself is a strong way to stay relevant in a competitive business. Make the tech work for you. It will keep your work fresh and interesting.

Thursday Apr 05, 2018
The Democratization of Business Aviation w/Alasdair Whyte
Thursday Apr 05, 2018
Thursday Apr 05, 2018
With the growth of global business, airlines are struggling to keep up with the demand of travelers. What does this mean for business aviation as an industry? Are we on the verge of a Golden Age for aviation? What makes this industry so unique? On this episode, I talk to the co-owner and founder of Corporate Jet Investor, Alasdair Whyte, who shares the future for the business aviation industry.
We’re about to see a Golden Age of business aviation. -Alasdair Whyte
Takeaways + Tactics
- Business Aviation is a small community. OEMs rely on good brokers. Brokers rely on good operators. OEMs, Brokers and Operators get leads from financiers or lawyers and other channels.
- When 1,000 random Americans were surveyed, 25% said they’ll fly in a business jet in the next 10 years.
- The US is a great place to own a jet because fuel is cheap, and it’s easy to take-off, land, & park. Permits are obtainable, and there are many private airports. This is not the case throughout the world
Resources
For more aerospace industry news & commentary: http://northstaresg.com/
To learn more about Craig Picken and the NorthStar Group, visit http://northstaresg.com/.
Alasdair talked about how he got started and the advantages of growing a business in a lean economy. Next, we talked about why business aviation is such a unique industry and what is going to create more demand for it.
We also discussed:
- Why Alasdair thinks business aviation is on the verge of a Golden Age
- The average age of owners in the business aviation space
- Different players and countries in the global market
The cost of business aviation is coming down, and more people are going to adopt it. Airlines are going to struggle to fulfill the needs of a growing global business community, and this is where business aviation steps in. The US has proven to be THE best places to own a jet from a business standpoint-- and that’s why it’s booming.